Click & Collect is available at these select stores within the UK.

 

Click & Collect Stores

BATH

Unit SU44, Southgate Street
Bath, BA1 1AQ, UK

Phone: +44 12 2544 2965

 

BASINGSTOKE - COMING SOON

Shop 25, Mayfair House
Basingstoke, RG21 7JS, UK

Phone:

 

BLUEWATER

U055, Dartford
Greenhithe, DA9 9ST, UK

Phone: +44 13 2238 3862

 

BRISTOL CRIBBS

Unit LR57, The Mall at Cribbs Causeway
Bristol, BS34 5DG, UK

Phone:+44 11 7950 4493

 

CAMBRIDGE

Lion Yard Shopping Centre
Cambridge, CB1-CB5, UK

Phone: +44 12 2330 1190

 

EXETER

238 High St, Princeshay
Exeter, DVV EX1-1QA, UK

Phone: +44 13 3229 2445

 

LAKESIDE

Unit 40, Lower Mall
Grays , RM20 2ZP GB

Phone: +44 17 0886 3656

 

MANCHESTER TRAFFORD

Unit U67, Trafford Centre, 133 Regent Street
MANCHESTER, M17 8AR, UK

Phone: +44 161 7553306

 

MEADOWHALL

16 High St, Meadowhall Centre
Sheffield, S9 1EP, UK

Phone: +44 114 2568922

 

NEWCASTLE

6 Douglas Way,
Intu Eldon Square S/C, NE1 7JB UK

Phone: +44 1912 300860

 

STRATFORD

18, The Arcade
London, E20 1EH, UK

Phone: +44 20 8534 3001

 

WESTFIELD WHITE CITY

Unit 2215, Westfield London
White City, London, W12 7GF, UK

Phone:+44 20 8749 0253

 

What time can I collect my order from store?

The opening hours are displayed in the checkout when you select a store. To confirm opening hours, you can contact the store directly.

 

How will I know when my order is ready to be collected?

We’ll be in touch by email and/or SMS as soon as your order is ready to be collected from your nominated store.

 

How long will the store hold my order?

Once your order is ready for collection and you’ve been notified, the store can hold your order for 30 days.

 

What if I don’t collect my order?

If you don’t collect your order before the final date for collection, we’ll refund the order total and will send you an email to confirm that the order has been cancelled and refunded.

 

What do I need to bring in store to collect?

When you collect your order, be sure to bring your ‘Ready To Collect’ email or SMS notification. This can be shown on your smart phone or as a print out. The name on your email or SMS must match the name on your order.

 

Can someone else collect my order?

Yes - just forward on your ‘Ready to Collect’ email or SMS for them to show when they are in store as proof of purchase. They'll need to sign for your order, and we'll send you an email to confirm that the order has been collected.

 

Where do I go in store to collect my order?

Just head to the counter, and any of our team members will be able to help you with your collection.

 

Can I return an item in store once I claim my order?

If you change your mind and decide to return your order, you can return to the store that you collected it from for either a refund or exchange.

 

Please see Returns Information for further details.