Typo Delivery Methods

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Delivery Options

Calculate your delivery estimate during checkout.

For delivery in time for Christmas, please place your order by the below dates.

	Express	Standard	Personalisation
NSW metro	Sat 19th Dec	Wed 16th Dec	Mon 14th Dec
NSW reg	Sat 19th Dec	Wed 16th Dec	Mon 14th Dec
TAS	Fri 18th Dec	Wed 16th Dec	Mon 14th Dec
SA metro	Sat 19th Dec	Wed 16th Dec	Mon 14th Dec
SA reg	Sat 19th Dec	Wed 16th Dec	Mon 14th Dec
QLD metro	Sat 19th Dec	Wed 16th Dec	Mon 14th Dec
QLD Hervey Bay, Rockhampton, Bundaberg Gladstone	Sat 19th Dec	Wed 16th Dec	Mon 14th Dec
QLD Airley Beach, Port Douglas, Emerald	Sat 19th Dec	Wed 16th Dec	Mon 14th Dec
ACT	Sat 19th Dec	Wed 16th Dec	Mon 14th Dec
VIC metro	Sun 20th Dec	Sat 19th Dec	Wed 16th Dec
VIC reg	Fri 18th Dec	Fri 18th Dec	Wed 16th Dec
WA metro	Fri 18th Dec	Tue 15th Dec	Sun 13th Dec
WA reg	Fri 18th Dec	Tue 15th Dec	Sun 13th Dec
QLD Mackay, Townsville, Cairns	Sat 19th Dec	Wed 16th Dec	Mon 14th Dec
NT	Fri 18th Dec	Sat 12th Dec	Sun 13th Dec

Select a convenient and free local collection point at more than 5,000 locations Australia-wide including 24/7 Parcel Lockers and Post Offices.
In the checkout, choose “Collection Point” and type in your suburb or postcode to see an available list of locations near you. Your order will be delivered to your chosen location.
You’ll receive an Auspost app, email or text notification when it is ready to collect.

Select a convenient and free local collection point at more than 5,000 locations Australia-wide including 24/7 Parcel Lockers and Post Offices.
In the checkout, choose “Collection Point” and type in your suburb or postcode to see an available list of locations near you. Your order will be delivered to your chosen location.
You’ll receive an Auspost app, email or text notification when it is ready to collect.

Personalised orders will be delivered via Standard delivery within Australia.
Orders containing both personalised and non personalised items will be delivered together.

Delivered within 6-8 business days.
Delivery is not available to PO Boxes.
Nail polish, flammable items, batteries and some consumable items cannot be delivered internationally. You can find more details on the United Postal Union Convention website.

Delivered within 10-30 business days.
Delivery is not available to PO Boxes.
Nail polish, flammable items, batteries and some consumable items cannot be delivered internationally. You can find more details on the United Postal Union Convention website.
Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are imposed by the destination country and we are not able to control or estimate any applicable fees or charges. Customs and import fees are the responsibility of the person receiving the parcel, and are not included in the cost of delivery. Please check with your country's customs service if you need more information.

Login to My Account and view My Purchases to access your tracking information. Don't have an account? Create one using the email address you checked out with. Alternatively, check your emails for tracking information. If you selected Deliver to Store you will receive an SMS or email to let you know once your order is ready to collect.

Our delivery partners may not deliver your order on a public holiday. If your order is placed on a Public Holiday it will not be processed and despatched until the next business day.
During National and State specific public holidays or busy sale periods you may experience a delay in receiving your order.

You can elect during checkout if you would like your order to be left unattended. By doing this you are giving your delivery company permission to leave your order in a safe place if no one is home to sign for your order.
Cotton On will not be held responsible for any theft or damage if you provide us with the authority to leave your parcel at an unattended address. All risk in the parcel will remain with you upon delivery and Cotton On will not offer a replacement or refund for any loss or damage as a result of selecting to leave your parcel without a signature.

Next business day delivery to roadside addresses and offshore islands within these zones is not guaranteed. For any updates to expected delivery times, please refer to the Australia Post website.
Cotton On will not be held responsible for any theft or damage if you provide us with an authority to leave your parcel at an unattended address. All risk in the parcel will remain with you upon delivery and Cotton On will not offer a replacement or refund for any loss or damage as a result of selecting to leave your parcel without a signature.
While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us. Please note all gift card purchases will be delivered separately.
If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.

No promo code needed! Free or reduced delivery is automatically applied at checkout when your order is over the specified threshold.
The threshold for your delivery fee is calculated after any promotions and discounts are applied.
Free or reduced delivery charges are available only to the delivery method specified.